Monday, 07 December 2009 20:38

PSI FAQ's

When can I pick up my payroll?

For AM pick up or delivery you need to submit your data by 1:00 PM the previous day.  For PM pick up or delivery you’ll want to get your data to us by 10:00 AM that same day.

How soon before payroll do I need to send in my payroll information?

If you are a tax impound client or you offer your employees direct deposit you should have your payroll to Payroll Specialties at least 48 hours before the date of your payroll.

I’m hiring someone new.  What information do I need from them?

You will want to have new employees complete an I-9 form and a W-4.  Keep copies of both in addition to copies of the supporting documents for the I-9 in your records.

Where can I get forms?

At the top of the screen you will see a menu option labeled "Forms", click on that to see all of our forms.  You can also call us and we’ll be happy to get any forms to you.

What does Payroll Specialties need when I hire a new employee?

Payroll Specialties needs a copy of the W-4 and a New Employee Set-Up form. It is best to send this data with the first payroll in which the employee will be paid.

How soon do I need to pay an employee that is leaving?

If the employee is being involuntarily terminated (fired) you should have their check available by the end of the first business day after termination.

If the employee leaves voluntarily and gives at least 48 hours notice you should have the check available to them when they leave.

If the employee leaves and gives no notice you should provide their check to them by the next regular payday or 5 business days, whichever is earlier.

Do I need to run a separate payroll to pay a terminated employee?

You can run a separate payroll to generate a final paycheck.  A less expensive and faster alternative is to run a manual check.  You simply call, fax or e-mail the payroll data to be included in the final check.  Payroll Specialties will then figure the net amount and you can write a check for that amount.

I need information from a previous year i.e. Check stub, W-2, 941.  Can I get those from Payroll ?

We are able to reprint reports from previous years.  Just contact your processor and he/she will be happy to get that information to you.

What do I do when I receive a garnishment for one of my employees?

The first thing you should do is determine what type of garnishment you’ve received.  Child support garnishments are treated differently than creditor garnishments.  Tax levies are also treat ed differently than some garnishments.  Confidentiality is essential when dealing with garnishments.  In some cases you aren’t allowed to show the paperwork to the employee.  The best thing to do is call Payroll Specialties when you receive garnishment paperwork before proceeding.

I see the garnishment payment has been deducted from the employee’s check.  Now what?

You have two options. First, you can cut a check to the agency out of your account or we can write the check for you. Just let your processor know which option you would like to choose.

I just received my payroll.  What do I do?

There are several steps you should take before actually handing out your checks.  It’s a good idea to double-check the checks before handing them out.  As you check the checks you can sign the ones that are not being deposited directly.  We also advise that you look over the reports included.  If you have questions about the reports please give us a call, we’ll be happy to go over them with you.

Last modified on Tuesday, 03 August 2010 22:46

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